1. Accueil
  2. FAQ

Featured Questions

Comment utiliser un code promo pour une commande ?

Just copy and past your code in the cart to get your discount.

Please refer to the images below:

code

code

From mobile:

code

code

If you are already in the checkout process:

code

code

Do not hesitate to contact us for further assistance!

Faq Sections

Paiements
Comment utiliser un code promo pour une commande ?

Just copy and past your code in the cart to get your discount.

Please refer to the images below:

code

code

From mobile:

code

code

If you are already in the checkout process:

code

code

Do not hesitate to contact us for further assistance!

Expédition
Hi. Is there any import duty to pay when ordering from UK?

For shipments that are made to non-European countries, no VAT is charged. As soon as the articles arrive at the destination, sales tax on imports as well as customs duties and handling costs will be determined by the respective customs office. The recipient will then be invoiced by our logistics partner DHL or UPS.

All orders shipped outside European Union are accompanied by an official invoice in Euro reporting the exact total amount of the purchase, as required by international commerce regulations.

Please note that, due to UK taxation requirements, on our website we allow only orders, whose destination is UK, above 135£.

Des produits
Un che numero Eu correspond à 8,5 UK? al 41?

Buongiorno Amedeo, in questo articolo la misura 8.5 corrisponde ad un 42.5, ma la calzata effettiva ad un 43.

Buenos días, ¿cómo puedo lavar mis mocasines? Muchas gracias!
Hello I had sebago everett richelieu long time ago, and I wanted to know if there is still a layer of foam in the insole? Thanks

Hi, Sebago Evett has a leather insole with a layer of foam only in the half back part.

Autre
Y a-t-il une semelle à l'intérieur ?

Oui, il y a une assise plantaire "mémoire" très confortable.

Is there a footbed insider?

Yes, there is a removable footbed.